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Personalized Research Report

RGRTA — A Digital Experience Review (Spring 2026)

A deep read on where RTS Rochester riders get stuck — from 'it would take 90 minutes each way for a 25-minute drive' trip-planner friction to the Service Performance Monitoring grant and the University of Rochester shuttle transfer-sync gap. The opening brief from Pulse Insights.

Delivered May 2026

HELP IF YOU WANT IT

Want to talk through any of this?

No pitch — just a short working session to see what this could look like on your own site.