On-brand microsurveys that get better data, faster insights, and inform smarter actions. The foundation every customer-centric company needs.
Deeper insights are the heart of market-leading products & experiences
Every great customer experience starts with understanding:
What's working and what's breaking
Why customers choose you (or don't)
Where friction exists in your journey
What would move the needle most
Why most surveys fail
(and how we fixed it)
The problem with traditional surveys
Long, generic, sent after the fact. Low response rates. Biased samples. By the time you analyze it, the moment's gone.
The Pulse Insights difference
Short, targeted, in-the-moment. High engagement. Real-time data. Action-ready insights.
Better insights start with better data collection
Pulse Insights advanced the industry with our innovative contextual collection technology that elegantly embeds short, on-brand microsurveys directly in your digital experiences.
The impact: the superpower to understand what is inside your users' heads at any and every key micro-moment of their journey.
Contextual & targeted
Right question, right person, right moment
Minimal friction
1-3 questions, under 10 seconds
On-brand experience
Looks like your site, not a third-party tool
Multiple formats
Modal overlays, inline embeds, slide-outs, email
Response rates That prove it
While industry-standard surveys get sub 1% response rates, Pulse microsurveys often see 10%+ engagement because we ask less, ask better, and ask at the right time.
More data. Better quality. Actual impact.
Advanced targeting
The right people. Every time.
AI-Powered Analysis & Insights
Your team shouldn't spend days analyzing data and building decks. Our AI does it all: categorizes responses, spots trends, generates executive presentations, and tells you what questions to ask next. Better insights, delivered faster, with a roadmap for what to learn next.
Automatic tagging
Categorizes open-ended responses by theme
Sentiment analysis
Track sentiment at scale
Smart summarization
Turns thousands of responses into key takeaways instantly
Next Insights
Get ideas for what to learn next based on current results
AI Briefs
Capture business context with a click.
AI Readouts
Auto-generated reports for leadership
Plus all the standard reporting capabilities: real-time dashboards, embedded BI for custom analysis, automated report delivery, raw data exports, and direct data warehouse integration. Use our dashboards for quick insights or pull everything into your own analytics stack.
TURN LISTENING INTO IMPACT
Everything you need to leverage customer insights to leapfrog the competition
Pulse Insights is the perfect intelligence foundation for Pulse Agents, which turn those insights into automatic, revenue-driving action.