We built our software from the ground up for digital marketers and product teams to collect & utilize customer data to create world-class customer experiences.
We made Pulse Insights super easy to implement so you can get up and running with minimal internal tech investment. It all starts with a fast, lightweight tag for your website. From there, Pulse manages the rest via our web-based console.
Whether you're exploring results or launching new surveys or campaigns, our platform is addictively easy to use.
The heart of Pulse Insights is our omnichannel contextual collection engine. It attracts customer data at scale so you can learn, personalize, and activate.
Our software has everything you need to easily manage a full enterprise program, including support for multiple brands, business units, and markets or languages.
Your customers interact with you using multiple channels, so we support collection in multiple channels. Capture feedback and data across web, mobile web, mobile app (SDK), email, dynamic email, paid media, social, and API-based channels to get a holistic view of your customer.
Pulse Insights built QA features, including the ability to deploy to staging environments, send preview links for approvals, and validate translations. These features make it easy to ensure the quality of every survey and campaign.
Dive into real-time results in-platform or leverage integrations and data extracts to bolster your enterprise analytics platforms.
Next Best Action turns zero party data from a one-way street into a two-way dialogue. Leverage what someone tells you to help and encourage their next best behavior by programming in suggested content, links, and integrations.
Integrating lets you make the most of each piece of customer data. Operationalize feedback by making your other enterprise systems customer-aware.
These are core needs for enterprise customers and are built-in to our product and process from day one.