Pulse Experience Agents
The first platform that doesn't just find problems—it fixes them in real-time using enterprise-safe interventions.
HOW PULSE EXPERIENCE AGENTS ARE DIFFERENT
Traditional Approach
Pulse Experience Agents
Post Morten Analysis
Real-time Rescue
Reports & Dashboards
Automatic Interventions
Identifies Problems
Solves Problems
Requires manual planning and dev cycles to fix
AI-powered strategy; human approved; real-time solves
Months To Results
Immediate Impact
HOW PULSE EXPERIENCE AGENTS WORK
From Insights to Action—Automatically
For 10 years, we've helped enterprises understand their customers. Now we're solving the bigger problem: 92% of insights never become action. Pulse Agents detect friction in real-time and deliver pre-approved interventions that drive revenue, retention, and satisfaction—automatically.
Real-Time Friction Detection
AI-powered sensing recognizes hesitation, errors, and stuck moments across your digital experience—before customers give up.
Intelligent Diagnosis
Ask one smart question to understand the blocker. No generic 'How can we help?'—just targeted, contextual understanding.
Pre-Approved Interventions
Deliver the perfect response automatically—shipping details, product recommendations, support answers—all within your brand and compliance guidelines.
Continuous Learning
Every intervention is measured with clean attribution. The system learns what works and optimizes automatically.
THE INTELLIGENCE LAYER
AI Does Deep Research, You Approve.
Built by AI
Our AI conducts deep industry research across competitors and best practices, analyzes millions of interactions to identify what actually works, and creates a complete intervention library tailored to your vertical. The result: zero setup burden on your team—you get a ready-to-deploy strategy built from proven patterns, not guesswork.
Controlled by Humans
Every intervention requires your approval before going live. Pre-approved content libraries ensure brand safety, scoped triggers let you define exactly when and where agents can act, and full audit trails track every change. You maintain complete control while the AI handles the intelligence—it's automated execution, not autonomous decision-making.
Continuously Improving
Every intervention generates data about what works. After analyzing 10,000 checkout interventions, the system learned that shipping questions convert 3x better when answered with specific delivery dates rather than "fast shipping" claims. The agents automatically test timing, wording, and triggers—optimizing performance without manual work.