Digital Voice of Customer Assessment

Find out what’s working, and how to fix what isn’t.

Learn how your digital feedback program stacks up against your peers and digital leaders

Does your current program deliver on consumer and management expectations? What are others doing that you're not? What enhancements will put you in company with world-class digital leaders?


There is no cost for this assessment but to maintain high data quality and relevancy for all participants, it is only available to enterprises with at least $1B in annual revenue.

Your assessment will include:

  • A custom report showing where you stack up vs. your peers and leaders
  • A live walkthrough from Voice of Customer experts

How it works:

  • Let us know about your current program by filling in a short questionnaire
  • We’ll compare your responses against your peers and a select group of digital leaders